Frequently Asked Questions

1. How do I contact What's On Launceston & Northern Tasmania?

   If you have an enquiry or feedback about What's On Launceston & Northern Tasmania, visit the Contact Us page to get in touch.

2. Can I list my event on What's On Launceston & Northern Tasmania?

   Yes, you can list your event for free by visiting the Submit an Event page.

3. I forgot my password. What do I do?

   If you have forgotten your password, you can reset it here. You will receive an email with a link to reset your password. For your security, we cannot reset your password over the phone or by email.

4. How do I change my password?

   To change your password, visit your Account Settings page if you know your current password. If you have forgotten your password, reset it here. For your security, we cannot reset your password over the phone or by email.

5. How do I change my account details?

   You can change your account details, event alerts, event notifications, and password, or delete your account at the Account Settings page.

6. How do I list my event on What's On Launceston & Northern Tasmania?

   To list your event, visit the Submit an Event page. You will be guided through the listing process, including adding at least one image for your event. A member of the What's On Launceston & Northern Tasmania team will review and publish your listing if acceptable. You can add as many free events as you wish.

7. Can I request my event to be listed as a ‘Featured Event’?

   Events are allocated to ‘Featured Events’ at the discretion of the What’s On Launceston & Northern Tasmania team based on specific criteria. Except for ‘Featured Events,’ all events will have equal opportunity for user discovery on the platform.

8. If my event is already on already on ATDW do I need to add it again to What’s On Launceston & Northern Tasmania?

   No, the platform captures events from various third-party sites. If in doubt, perform a search on the platform to see if your event is already loaded.

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